Sign in

Welcome, Login to your account.

Forget password?
Sign in

Recover your password.

A password will be e-mailed to you.

  • Thursday, August 4, 2022

Publisher Publisher -

  • Home
  • Fashion E Commerce
  • Fashion Store
  • E Commerce Business
  • E Commerce Industry
  • More Topics
    • E Commerce Market
Mogo Theme
  • Home
  • E Commerce Business
  • E-com companies continue to be on the consumer affairs department’s radar
E Commerce Business

E-com companies continue to be on the consumer affairs department’s radar

By Roy B. Gordon Last updated Jun 20, 2022
Share

New Delhi, June 20 (IANS): Nearly 38-40% of complaints to the National Consumer Helpline (1,519) were about e-commerce businesses last month, a senior government official said on Monday.

“A powerful person in Delhi called me and said: I had ordered two chairs from Amazon and only one was delivered. I have been complaining for three days but no one can hear me,” said Rohit Kumar Singh , secretary of the Ministry of Consumer Affairs. Affairs, said at a gathering to discuss these issues here.

Even though it is only around 8-9% of India’s total trade, e-commerce businesses are gaining importance with each passing day, he said, however: “Last month, nearly 38 40% of complaints on the National Consumer Helpline (1519) were against e-commerce businesses.”

E-commerce is a faceless transaction compared to traditional commerce in which goods were purchased from neighborhood stores and things like ordering two and getting one chair delivered would never happen with traditional merchants, a he pointed out.

Stating that all commerce is consolidated into a few select big players. For example, e-commerce has two to three big names, taxi aggregators have two to three, food and beverage operators have two big players, and if we look at telecom operators, there’s no only 3 to 4 big players, said the secretary. , “As this consolidation occurs, these entities become more and more powerful and the balance of power with the consumer is in limbo. It becomes imperative (for us) to stand firm with the consumer and the consumer dispute resolution boards – national, state and district – should ensure that the consumer does not lose his right.”

Previously, the consumer affairs department had already issued notices to Ola/Uber taxi services as well as several restaurants regarding service charges.

  • 12 hours ago
    1

Related posts:

  1. Will conversational commerce be the next big thing in online shopping?
  2. Clearco Raises US $ 215 Million in New Funding Round Led by SoftBank Vision Fund 2 to Accelerate International Expansion and Continue Development of a Suite of AI-Driven, Founder-Friendly Services
  3. E-commerce spending continues to rise in the wake of the pandemic
  4. Amazon launches Digital Kendra to empower Indian businesses with e-commerce
Share FacebookTwitterGoogle+ReddItWhatsAppPinterestEmail
Roy B. Gordon

Prev Post

Where to buy Kate Middleton’s super chic writing folder

Next Post

New Castle County will help train small businesses in e-commerce

You might also like More from author
E Commerce Business

Plans for a large-scale e-commerce center spark controversy in Goochland

E Commerce Business

Chinese e-commerce spawns new models to boost consumption

E Commerce Business

Amazon says consumer demand remains strong, countering overall retail sluggishness

E Commerce Business

Xpressbees Appoints Suraj Bangera as Senior Vice President for Cross-Border Business

Prev Next

Comments are closed.

Categories
  • E Commerce Business
  • E Commerce Industry
  • E Commerce Market
  • Fashion E Commerce
  • Fashion Store

commerce business commerce platform covid pandemic fashion industry founder ceo long term market share north america online sales online shopping press release products services supply chain united states vice president

Recent Posts
  • Plans for a large-scale e-commerce center spark controversy in Goochland

  • Russians flock to H&M as fashion retailer opens stores to sell stock

  • Carla Zampatti scholarship to promote future designers

  • D2C brands drive e-merchant growth

  • Chinese e-commerce spawns new models to boost consumption

Archives
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • December 2020
  • September 2020
  • August 2020
  • March 2020
  • February 2020
  • August 2019
  • July 2019
  • May 2019
  • July 2018
  • January 2018
  • October 2017
  • March 2017
  • January 2017
  • March 2015
  • Privacy Policy
  • Terms and Conditions
Sign in

Welcome, Login to your account.

Forget password?
Sign in

Recover your password.

A password will be e-mailed to you.